FAQ


Why should we be drinking water? 

Water is so important for our bodies and we should be consuming around 8 glasses a day. Ideally, we’d love to fill WB-1 up with wine but I’m afraid that doesn’t have as many benefits as water. The benefits of keeping hydrated include:

  • Increased energy levels and relieves fatigue
  • Improves moods
  • Assists with weight loss
  • Flushes out toxins
  • Improves skin complexion
  • Boosts immune system
  • Prevents headaches, cramps and sprains
  • Aids digestion

What is WB-1 made of?

The body is made of Tritan material BPA free plastic. The lid is made from electroplated stainless steel with a leak proof silicone seal.

What are the dimensions of WB-1 and how much does it hold?

Height: 26.5cm/10.4in
Diameter (mouth and bottom): 3.5cm/1.4in, 7.5cm/3in
Capacity: 900ml/30oz
Why is WB-1 made from plastic?

We put a lot of thought into this and although glass is pretty, it can be heavy and breakable which is not ideal if you’re taking it on the go, especially if it’s a 900ml bottle! We don’t want you drinking shards of glass or carrying heavy things either!

Most of the times when we think of plastic, we think of all the nasty stuff that can be in some plastics! We can assure you that our plastic is non toxic and not bad for you. We wouldn’t do that to you! The great thing about WB-1 is that it looks like glass but doesn’t break - the best of both worlds.

How do I use WB-1?

Our bottle is really easy to use – first, fill it up to the ‘full’ mark and drink the recommended amount for that specific time (for example, at 8am drink until the ‘8am’ time indicator, at 9am drink until the ‘9am’ time indicator, etc.).

We assume you’ll be eating lunch between 12pm-1pm (because you CANNOT forget to eat!) so we’ve left you a bit more water to have with your meal.

That’s one bottle down, one to go!                                        

Once your first bottle is finished, refill and repeat this process between 2pm-7pm. And, voila! You’ve just had 1.8 litres of water – how easy was that?!

Why is WB-1 900ml? 

We thought having a 900ml bottle was the perfect amount – not too much, not too little and not too bulky, not too small – just right. When designing our bottle, we wanted something that was easy to carry. WB-1 is also designed to fit in most cup holders.

What is the difference between WB-1 and any other bottle? 

WB-1 features a minimal, chic design with a unique time measurement to help you keep track of your daily intake of water. Not many other bottles can do this, hey?

Is WB-1 see through?

Yes, although WB-1 is frosted, it is see through so you are able to see the water levels and track how much water you’ve been drinking.

How do I take care of WB-1? 

To prolong the life of your WB-1 bottle, we recommend hand wash only with warm soapy water (not recommended for dishwashers or with boiling water). We also do not recommend using any harsh chemicals such as bleach and chlorine. This is designed for cold or room temperature liquids only, not suitable for microwaving, freezing or cooking. 

What do I do if I haven't received my confirmation email?

Please check the junk or spam folders of your email. If it’s still no where to be seen, please email us at: support@healthish.com.

How much is shipping? 

Shipping is absolutely free worldwide for the purchase of 5 bottles or less. Take a look at our shipping page for more detail and information on shipping. 

What if I want to purchase more than 5 bottles or if I have a wholesale enquiry? 

Please send an email to support@healthish.com and we'd love to assist you!

How long does shipping take and where do you ship to?

All orders are dispatched within 2 business days and takes around 10 - 14 working days to arrive depending on your location. You can track your order through this link. Take a look at our shipping page for more detail and information on shipping. 

What methods of payment do you accept?

We accept credit cards and PayPal.

How can I cancel or change/edit my order?

Please email us at support@healthish.com within 2 hours of placing your order so we can do our best to help. Unfortunately, requested changes will not be actioned once orders are shipped. Please note, we are not responsible for any address and order errors made by the customer.

Where do I type in my promo code?

Once you get to checkout, there will be a promo code field for you to input your special code.

I've received a faulty item. What do I do? 

On the off chance that you receive a faulty item, please contact: support@healthish.com and send a photo of the faulty item.

What if my item arrives damaged or is lost in transit? 

We inspect every item before it is shipped out, therefore, we cannot accept any responsibility once it has left our warehouse and if your item is lost in transit or arrives damaged due to carrier carelessness. Please contact the shipping carrier for further information on your order. We would also be happy to assist should there be any problems: support@healthish.com.